Provides specific tools that EMS providers can use or exhibit to help improve care for patients in many cultural contexts.

Certain populations are vulnerable to healthcare disparities and the Affective Characteristics course focuses on 11 behaviors that advance professionalism and cultural competence.

Featuring Leaugeay Barnes, BS, NRP, CCEMT-P. She currently serves on the NREMT and NAEMSE Board of Directors and teaches at Kapi'olani Community College in Hawaii.